Legal

Cancellation Policy

If you need to withdraw

Plans change. If you can no longer play, let the tournament desk know as early as possible so your spot can be offered to another player. Refunds for player-initiated withdrawal follow this schedule, measured against the tournament's start date:

Notice givenRefund
7 or more days beforeFull refund, minus payment gateway charges
3–6 days before50% refund
Less than 3 days before, or a no-showNo refund

If the organizer cancels a category or tournament

You receive a full refund automatically, with no action required on your part. We will also email you if a tournament date, venue, or category changes materially.

Switching categories

If a category you're entered in is merged or removed for insufficient entries, you may move to another open category in the same tournament, or request a full refund instead.

Contact

To withdraw or ask about a specific case, contact the tournament desk through the details published on your tournament's page.